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Type: Posts; User: marc.vasquez

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    Volusion CC Hack

    https://blog.usejournal.com/sesame-street-volusion-customers-are-comprised-how-the-cookie-monster-is-stealing-cc-numbers-21eb51ec613b

    Just crazy. I feel for anyone still on Volusion. This is not...
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    Finally saw my new pricing with V... let's just...

    Finally saw my new pricing with V... let's just say I'm not sure how this "For Life" price structure is going to work.. you lock in for life, which means if everyone takes the cheapest plan and their...
  3. LOL +1 for the above. If Marc_NY can't do it,...

    LOL +1 for the above. If Marc_NY can't do it, then new platform. Or new platform anyway.
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    The only nice thing I ever found with the CRM was...

    The only nice thing I ever found with the CRM was the user info would populate if they were a customer, so you could save a few clicks, but only if they sent from an email address that was on their...
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    Well, we finally pushed the button and we are off...

    Well, we finally pushed the button and we are off Volusion. *Does happy dance*. I still don't know what my price increase was going to be, but we couldn't do it any longer.
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    I talked to my rep and was told nothing is set in...

    I talked to my rep and was told nothing is set in stone yet and they are still working on things, so I have no idea what we are going to pay..
  7. Thread: Shipworks

    by marc.vasquez
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    681

    We always used ShipStation and our new platform...

    We always used ShipStation and our new platform works better with Shipworks. It also has some nice automation and integrations to quickbooks for us. Never really looked at Ordercup.
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    We still don't have concrete answers about what...

    We still don't have concrete answers about what our new prices will be. In the mean time, when logged into the admin I'm getting the "YOUR SSL IS EXPIRED!" warning at the bottom again.. even though...
  9. Thread: Shipworks

    by marc.vasquez
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    681

    Shipworks

    We are making the move to shipworks, and found that it doesn't have a "standard" label size or selection for the FedEx or UPS provided thermal labels. What did everyone else do when they setup...
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    California Prop 65

    Anyone else dealing with the new Prop 65 rules that went into effect Aug 31st? We are trying to wrap our heads around best practice and what to do. We sell products that contain trace amounts of...
  11. I understand business decisions, but you can't...

    I understand business decisions, but you can't (shouldn't) raise prices while providing poor service, and HIDE the price increase or flat out not have answers when customers ask direct questions...
  12. I happened to be speaking to my V rep regarding...

    I happened to be speaking to my V rep regarding other issues, like the downtime last week, and happened to think, what's going on at the Forum.. so I visited.. while on the phone, only to find out...
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    The "integration" from V to Amazon was horrible....

    The "integration" from V to Amazon was horrible. We do it all manually and handle the orders in shipstation. It's been somewhat fruitful but not even close to worth the effort. Also gave the FBA a...
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    Processing

    I know this may sound silly - but we process a lot of orders daily, and have multiple people printing, batching, etc. We are trying out Authorize at Sale, Capture at Shipping as the method of...
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    With SD being "active" - how are they going to...

    With SD being "active" - how are they going to enforce? Until more states adopt, I feel like it's the normal stuff with our gov't and taxes, honor system unless caught. Is anyone here shipping to SD...
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    It won't be on the checkout page. You'd have to...

    It won't be on the checkout page. You'd have to do it manually on the Process Orders side. My suggestion is to have them put both cards in their account, then checkout with one. In the notes they...
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    You don't have the box like this where you can...

    You don't have the box like this where you can specify how much you'd like to debit the card for?990
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    You'd want to change the amount field before...

    You'd want to change the amount field before clicking receive and setting it for the amount you want per card.
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    We do it by taking the order over the phone, and...

    We do it by taking the order over the phone, and then charging the first card, changing out and charging second card for balance. As far as I know, there is no automated way to split the payment...
  20. So GDPR is live today. Has anyone updated their...

    So GDPR is live today. Has anyone updated their privacy policy, added cookie warnings, etc? What have you done to mitigate? We do very little EU business, but we cannot prevent EU access to the...
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    Hum. Almost a year later and they still seem to...

    Hum. Almost a year later and they still seem to be in firefighting mode. Anyone else getting really tired of the too frequent outages / interruptions?
  22. Funny side note on the Walmart marketplace - we...

    Funny side note on the Walmart marketplace - we were travelling and saw a customer trying to return goods at walmart's counter. The cashier said "Sorry, you bought these on marketplace, we didn't...
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    Increase in Abandoned Cart Spam?

    Anyone else seeing an increase in abandoned cart spam? We are getting large numbers from Google Registered IP addresses, and @fakemail.org email addresses. Usually adds one item to cart and that's...
  24. As we are now around 10 days out from GDPR coming...

    As we are now around 10 days out from GDPR coming into play - how is everyone doing with it? I'm still wondering what V is going to do, and what is left for us to do.
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    Well that has to be what did it then. I haven't...

    Well that has to be what did it then. I haven't gotten a report since around the time I turned it on. Weird. Counting down the days until the whole thing is a non issue though.
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