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  1. Replies
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    You probably got the same email as me this...

    You probably got the same email as me this morning..interation, strange word to use, but funny at the same time..It does not give me confidence that they have a structured plan at the moment to go...
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    Let us know how you go Marc. We are not far...

    Let us know how you go Marc. We are not far behind and looking to cross over to Shopify. I guess the last person on V can switch off the lights. We too held off. We are located in Australia and there...
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    Maybe you are doing it wrong with contacting...

    Maybe you are doing it wrong with contacting Volusion. After calling yesterday and being told billing were gone I called them this morning as I wanted to add another store. After waiting on hold for...
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    Thank god they are removing bandwidth. For a...

    Thank god they are removing bandwidth. For a minute there I thought it was just a price rise....lol

    In a super competitive market - every dollar counts...its a savvy market. I know if I increase...
  5. Autorespondermax - abandoned cart - emails and more - I'm pretty happy with it.

    One issue we had was was abandoned carts and while looking for an answer a lot seemed rather expensive and with the Autorespondermax we had a crack at the 30 day trial.

    Well a few months down the...
  6. This is the correspondence from paypal....I hope...

    This is the correspondence from paypal....I hope this helps - it is still frustrating as well as wanting something to cover and stop fraudulent payments - paypal suggest braintree but surprise...
  7. I have paypal Express running on the checkout but...

    I have paypal Express running on the checkout but have an issue with bouncing -

    Once you have been to paypal land you get bought back to the Volusion page and they need to press confirm order and...
  8. Kool-aid gives hope where there was none - 8...

    Kool-aid gives hope where there was none - 8 months ago they could not confirm if or when it was being worked on. So now it is like a shiny new bike well just with out the wheels.
  9. I do not know why you would think it was a waste...

    I do not know why you would think it was a waste of time.

    I did the survey on the 22nd of March and said that I would not recommend Volusion.
    "Expensive and time to resolve issues - for example I...
  10. Bet no-one has had their account suspended by Volusion for this before.

    Warning Rant about to start:

    Woke up this morning to find out service was suspended.
    Went on to Volusion Chat and was advised it was a billing issue and they mentioned "lucky they are still open...
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    Had the same issue and found just pressing F5 and...

    Had the same issue and found just pressing F5 and refreshing the screen then showed the items in the POS screen. Have been able to use both at the same time. Yes it is painful.
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    Oh well we did not get past the first stage but...

    Oh well we did not get past the first stage but do appreciate their honesty and being straight up.

    Question: "Message Body:
    What I would like to do is process all orders with in volusion. I...
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    I tried Seller Express and found a couple of...

    I tried Seller Express and found a couple of issues.

    Firstly when the sales from Ebay come across to Volusion our bookkeeper noticed that the cost of goods were not coming across.

    When we...
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    Handy if your not in Australia as we work with...

    Handy if your not in Australia as we work with GST and now all our order confirmations go out say Ex Vat not Ex GST - Have a ticket for that one now.
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    Here is what Volusion mentions for...

    Here is what Volusion mentions for non-recommended product codes.

    Reserved Product Code Prefixes

    The following to prefix product codes have specific uses within your store: "DSC-, GFT, SETUP-,...
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    Had a few that have started with us as the first...

    Had a few that have started with us as the first on-line only and it has worked for both of us. For those that have said no, I have suggested to them - what about your customers that do not have a...
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    Volusion giving away items

    Just realised and after chatting with support that if you have a product code starting with DSC - if some one buys it Volusion gives the amount away as a discount - even if it is not listed in the...
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