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Type: Posts; User: davidj

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  1. Replies
    3
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    665

    We have been having mobile checkout issues as...

    We have been having mobile checkout issues as well across 5 different Volusion stores. Their advice to us was to turn off "mobile checkout" and force mobile users to the desktop checkout - which on...
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    2
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    762

    First Class response from USPS - problems

    We are having problems with First Class mail response from the USPS server and I am wondering if anyone else is having the problem.

    We are getting this response on First Class mail:

    Live...
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    695

    Sounds about what we are facing. We are finding...

    Sounds about what we are facing. We are finding that we need to relaunch OC Direct but don't have to reinstall. Sometimes we can go hours without a problem and then we will need to relaunch every...
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    Ordercup Issues - 11/26/2016

    Is anyone else having ongoing problems with Ordercup? Right now we can't search packages. Consistently having to reload OC Direct. We are using Windows and Chrome.
  5. Thanks Marc. Will try not to do that.

    Thanks Marc. Will try not to do that.
  6. Importing customers and old orders with detail

    We just acquired a company and I would like to merge their customers with history into our Volusion store.

    I am assuming I need to import customer data into the Customer table, old order info into...
  7. Replies
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    5,456

    Yes - we are down and I can't get through to...

    Yes - we are down and I can't get through to support on the phone.
  8. Replies
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    21,674

    Google penalizes Volusion

    A friend knowledgeable about SEO sent this along to me today..

    Interesting read on Google Penalties to Volusion because of the footer links they forced onto all their client’s websites.
    ...
  9. Default Filter on Process Orders

    Has anyone else noticed that the default filter on Process Orders has changed to all orders? It used to default to open orders? Is there somewhere within Volusion that we can change the default...
  10. Thread: Volusion Down?

    by davidj
    Replies
    10
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    1,172

    We are having intermittent problems logging on...

    We are having intermittent problems logging on today - various browsers and physical locations.
  11. Replies
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    1,042

    It appears that existing coupons are working fine.

    It appears that existing coupons are working fine.
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    1,042

    Beware coupon changes in 7/2 release

    We had an employee add a new coupon on Wednesday afternoon.

    Came in Friday morning after the holiday and discovered that the discount added on Wednesday was showing up on any new order we tried to...
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    1,569

    Volusion & The Marketplace Fairness Act

    Has anyone heard if Volusion plans to support robust destination-based sales tax calculation and reporting if The Marketplace Fairness Act passes? My understanding is that businesses with $1 million...
  14. Replies
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    2,686

    I recommend all merchants visit...

    I recommend all merchants visit http://www.cardfellow.com/ and get a quote on their merchant fees. We were using Intuit Merchant Services and after going through the process - and better...
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    2,689

    Malware block - highperformancetraining.org

    We just started having anyone visiting our store home page in a Chrome browser get a warning page that our site might have a malware problem associated with highperformancetraining.org.

    I viewed...
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    Authorize.net Problems

    We have been having some issues with Authorize.net tonight.

    The Volusion status page reports:

    Some Volusion merchants using Authorize.net have reported functionality interruptions, causing an...
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    21
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    2,706

    Same problems here...

    Same problems here...
  18. Replies
    11
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    1,294

    We are back online.

    We are back online.
  19. Replies
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    1,294

    Looks like we are down as well.

    Looks like we are down as well.
  20. Replies
    35
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    3,714

    my site, others down

    I can't access my store, admin or MyVolusion. Tried other Volusion stores and they seem down as well.

    David
  21. Replies
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    1,315

    Status page as of 7:36 am PST: Some stores...

    Status page as of 7:36 am PST:

    Some stores receiving gateway errors
    We are aware that some customers are experiencing intermittent gateway errors. We recognize the urgency of this issue and are...
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    We are down as well.

    We are down as well.
  23. Thread: site down???

    by davidj
    Replies
    151
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    15,785

    We have been up all morning but just went down...

    We have been up all morning but just went down about 10 minutes ago...
  24. Thread: Upgrade

    by davidj
    Replies
    59
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    6,549

    As of tonight it appears that the pre-fill...

    As of tonight it appears that the pre-fill capability with add new products is now working in V 13. Let's hope they fix all the other bugs they introduced quickly.
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    I just received the following message: ...

    I just received the following message:

    Upgrade to V13
    mark as read

    We're excited to inform you that you will be upgraded to V13 on Wednesday, September 5, 2012. While we don't anticipate...
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