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Type: Posts; User: Mike R

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  1. Replies
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    384

    We were affected, and it has scared the absolute...

    We were affected, and it has scared the absolute hell out of me. With the negative implications of Volusion's failures looming over our upcoming Christmas sales and consumer confidence in any store...
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    6,346

    You guys are scaring the hell out of me. I have...

    You guys are scaring the hell out of me. I have been regretting not dumping Volusion years ago, but I thought this change might be good for us and reduce the stupid high bandwidth charges we've been...
  3. Okay, I'll hold off for now and see what other...

    Okay, I'll hold off for now and see what other notifications we get.
  4. New Google Search Console Warning about Robots.txt

    We just got what seems like an odd warning email from Google Search Console:



    When I click on the "Fix Index Coverage Issues" button, it takes me into GSC and shows a ton of URLs for...
  5. Replies
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    738

    That has always been a BS catch-22 issue with...

    That has always been a BS catch-22 issue with Volusion. They require the store ID to get you help, but if what you need help with is that the store is down, you can't get the store ID. I now have...
  6. IT'S BACK!!! We have hardly had an order for the...

    IT'S BACK!!! We have hardly had an order for the past 4 days. What we have been getting are the "Your session was unexpectedly lost. Please login to complete checkout." messages. I know, I should...
  7. Thanks for the tip. I will adjust our display...

    Thanks for the tip. I will adjust our display text, too. Interestingly, we had 5 of those messages in a 2-day span. Since then, we have had zero. My guess is that it has something to do with...
  8. We're not getting the rates unavailable message,...

    We're not getting the rates unavailable message, we're getting something possibly worse: "Your session was unexpectedly lost. Please login to complete checkout."

    Lost??? I have 5 emails this...
  9. Not that one particularly, but we are seeing a...

    Not that one particularly, but we are seeing a lot of PayPal issues. Yesterday, I had a long-time repeat customer of mine who uses PayPal every purchase call me in frustration because he had tried...
  10. Interesting . . . the Volusion status page says,...

    Interesting . . . the Volusion status page says, as it usually does when there are problems, that All Systems are Operational. Isn't that what the Empire lackeys said about the Death Star right...
  11. That's what I'm afraid of. Buyer tenacity is all...

    That's what I'm afraid of. Buyer tenacity is all but non-existent. If it doesn't work on the first try, and there isn't an obvious path to correction, then they bail in frustration, giving our...
  12. Lots of "Please choose a shipping method below" from Marc's script

    Is anyone getting a high number of "Please choose a shipping method below" errors from Marc's script? A few days ago, this shot up big time for us. I hate to sound like Volusion, but my wife and I...
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    2,488

    Well, they may have fixed the power issue, but it...

    Well, they may have fixed the power issue, but it will now screw our sales day (or days). When Google couldn't access pages in our Shopping Campaigns feed, they started disallowing products. Now...
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    We're back up. Everything seems to be working...

    We're back up. Everything seems to be working again. Wow. What a scare!
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    Us too. We put a hell of a lot into this...

    Us too. We put a hell of a lot into this weekend's sales promotions because it is our last big business weekend until November. I mean, how does your backup power fail too? Undamnbelievable!
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    If Volusion hits us with 2%, then that is the...

    If Volusion hits us with 2%, then that is the last straw. We are gone. We are in a very tight margin industry, and many of our orders barely yield 2%. I'm not giving that to Volusion. I need to find...
  17. Replies
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    No, I hadn't done that. Most of the IPs are...

    No, I hadn't done that. Most of the IPs are showing very few page views. I looked in stats and can't figure out how to pull a report that shows files by IP, though.
  18. Replies
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    Amazon Cloudfront Using MASSIVE Bandwidth

    I know many of you use Amazon Cloudfront to host your Volusion images and keep the bandwidth costs under control. We have been doing this for a long time. However, recently I noticed that Amazon is...
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    Yes, the https sitemap showed up shortly after I...

    Yes, the https sitemap showed up shortly after I made that last post. I think it came from changing the config variable "Full Store URL." That's the only action that could have triggered the sitemap...
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    Wow. This is good to know. I have made most of...

    Wow. This is good to know. I have made most of the changes; however, I wish you knew how you got the sitemap URLs to change. I can't figure that out. They all still show http.
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    Did Volusion say you should change the links in...

    Did Volusion say you should change the links in the sitemap to https? We've always had an SSL certificate, but I've never done anything to change the sitemap URLs. If this is a good practice, I want...
  22. Thread: Crazy Bandwidth

    by Mike R
    Replies
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    862

    It is incredibly tedious to do, but I now keep...

    It is incredibly tedious to do, but I now keep the stats open on my computer 24 hours a day and refresh a report showing traffic from IPs every hour or so. This way I can catch an offender and block...
  23. Correllation Between Volusion Maintenance and Drop In Sales

    I wanted to post on this topic years ago, but I always questioned whether this was just something in my head or something I was misreading. Now after seeing the pattern over and over for so long, I...
  24. Ignore that post. I poked around here and found a...

    Ignore that post. I poked around here and found a report that was close. Although I don't know the first thing about SQL, I managed to figure out enough to tweak it and get the data I needed.

    Mike
  25. Report Showing Shipped Sales by Product Code

    Has anyone run a report, or know how to create one, that shows shipped sales by product code? I figure you would want shipped sales and not just orders because we get a lot of orders created and...
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