When an order is taken via phone, the rep enters the order inside the store admin. As a result, there is no order confirmation page and the data is never passed to Google Analytics. Does anyone know of a way to pass this data through to GA?
When an order is taken via phone, the rep enters the order inside the store admin. As a result, there is no order confirmation page and the data is never passed to Google Analytics. Does anyone know of a way to pass this data through to GA?
In your admin page order details page, goto the bottom of the order and click on "Go to order complete page (in customer view)". This will send the data to GA. Be sure to do this only on the day of the order or it will kinda mess up your GA data.
This will not work if you have any IP filters for your location however.
Thanks Marc, but is this in BigCommerce?
Whoops, sorry I thought we were talking about Volusion.
I should have paid more attention.
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