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Thread: Ordercup: orders processing

  1. #1

    Question Ordercup: orders processing

    Why do some orders get stuck in the "processing" tab vs the "new"? The processing orders won't sync.

  2. #2
    I have seen this happen occasionally; and also when the orders simply don't appear in either group, yet if I go to the shipping tab and enter the orderID, it finds the order and I can ship it just fine.

    I kinda think it is tied to the busy-ness of their server, but not sure. Usually by the time I take the time to submit a ticket, the problem is resolved. Or if I close the window and re-open, everything is fine. Perhaps a cookie issue of some sort?

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